Testimonials

Testimonials:

Realty:

Tracy Dearman was extremely helpful — even though we ended up not buying a house with her (ended up going in a different direction), she was wonderful in walking us through the process, helping us place four offers on places we really liked, and going above and beyond to make sure we had a great experience.  Zachary R. in San Francisco

Tracy Dearman helped us get our first home here is San Francisco.  We found out that showing us the homes we were interested is important, but just part of the whole process and, yes, she was very responsive and prompt to show us houses even with our hectic, 7 family members’, schedule!  We were not easy clients; we had a budget, large family and wanted to stay in SF!  Well we did it and she helped us by staying positive and persistent. Always returned our texts, emails and yes, phone calls. She is knowledgeable about what type of loan we could put together to make our offer standout.   She has longevity in the field and repertoire. Denise C. in San Francisco

Property Management:

I own an apartment in a small building – 14 units – that was previously self-managed. HSM took us on in 2019 when the building needed a lot of deferred maintenance work and our first manager, Shannon Wong, is no longer there but she handled an emergency roof replacement project that went really well. There were some staff changes during covid, and obviously things slowed down, but we have been working with Jeff Machado on an exterior renovation/waterproofing project that is now starting. I have had to sell my unit, but Jeff was very responsive in working with my agent during the sale process to get all the paperwork in order and was always helpful with all of our questions and requests. Sarah N. San Francisco
Really Awesome company.  I came up with a project that the Association agreed to do.  HSM did an excellent job in completing the project.  Every time I have dealt with them they have been Great!!!!!!!.  I strongly recommend them. Joseph C. San Francisco

They are good, always return my calls, they are nice and friendly. most important they have maintained our property very well. Couldn’t ask for a better management company. J. C. San Francisco

Over the years I have worked very closely with HSM and have always been extremely impressed with their responsiveness and concern for their client’s bottom line. They are extremely hands on with their operations dedicating themselves at all hours to see to it that their tenants and client issues are addressed. I would trust them completely with regards to any property management issue.  Jonathan M. San Francisco

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