OUR CORE VALUES
It is the unwavering commitment to these values every day that has allowed our company and so many of our people to achieve success. Our Core Values.
Our name is the Most Valuable Thing We Own
We must do business every day as if our success
depends upon the company’s good name
because it does. Our reputation is our most
precious asset. HSM is a value-based company
built by its people one client, one handshake,
and one promise at a time. Each employee is a
owner of the HSM brand, with the power to
advance the company’s position in the
marketplace, one customer at a time.
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Personal Honesty and Integrity Are the
Foundation of Our Success
As the personal face of HSM to our customers
and in our communities, our employees accept
responsibility for demonstrating our true
commitment to the highest ethical standards.
We build loyalty, long-term relationships with our
customers and neighbors by treating them
fairly, and meeting their needs, and earning
their trust ensuring our clients’ values match
our values. These relationships, sustained by
personal honesty and integrity, are the
Customer Service is Our Way of Life
For over sixty five years we have maintained an
uncompromising focus on customer service.
Customers seek out and stay with HSM because
our people believe in and deliver courteous,
personalized service every day. Our goal is to
exceed every customer’s expectation.
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We Work Hard . . . And We Reward Hard Work
Delivering our high standard of service is hard
work. It’s work that demands a deep personal
commitment from each employee. HSM
rewards that commitment personally,
professionally, and financially by providing
employees with many different career
opportunities. Our business operations are true
entrepreneurship that few, if any, Real Estate
companies offer. That makes HSM a
a great fit for career-minded individuals who take
real ownership of and responsibility for their goals and
and aspirations.
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HSM is a Fun and Friendly Place, Where
Teamwork Rules
We work hard to meet our goals for growth and
success. But we work just as hard to keep our
workplace enjoyable. We are known for our
enthusiasm, high energy, competitive drive, and
team spirit. And as we continue to grow, we
understand we can best fuel the collective
success of the entire company with a workforce
that is upbeat, motivated, and highly
committed to each other’s success.
Great Things Happen When We Listen . . . To Our
Customers and To Each Other.
We have learned that when we truly listen to
our customers to understand their needs and
values, they lead us to opportunities, from little
ways to serve them better, to new lines of
business that open-up exciting growth
prospects for our company. Listening leads us
to working more effectively and efficiently
together. At HSM we understand that an open
and respectful exchange of ideas is critical to
maintaining our high standards of service and
personal success.